We understand that the COVID-19 pandemic has had a wide ranging and, in some cases, long lasting impact on the ability of people to maintain their commitments to creditors. We also recognise that this will affect people in a diverse number of ways. So, if you, for whatever reason, are currently facing financial difficulties which are preventing you from paying the money you owe to our client in full, we would encourage you to contact us as soon as possible so that we can understand your circumstances and consider the repayment options with you.
There are free organisations that specialise in assisting people who find themselves in financial difficulty. Such organisations can help in various ways to include reviewing your income and expenditure and helping formulate repayment plans with creditors as well as helping you to work with creditors to restructure your commitments. We have listed a number of organisations that may be able to assist:
- National Debtline - www.nationaldebtline.co.uk Tel: 0808 808 4000
- Business Debtline - www.businessdebtline.org Tel: 0800 197 6026
- Stepchange - www.stepchange.org Tel: 0800 138 1111
- Civil Legal Advice - www.gov.uk/civil-legal-advice Tel: 0345 345 4 345
- Citizen Advice - www.citizensadvice.org.uk
If you do decide to take advantage of the free advice available, we would encourage you to contact us so that we may, where appropriate and possible, place your account on hold, allowing you the breathing space to seek advice and formulate a repayment plan.